Privacy Policy

Aet365's Privacy Policy — Your data is completely safe with us.

Protecting your personal information is our highest priority at aet365. This Privacy Policy explains how we collect, use, and safeguard your data.

Last updated: January 2026 SSL Secured
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Our commitment to data protection
For aet365 Members
SSL/TLS Encryption Protection
Sale of data to third parties is prohibited
Right to erasure
24/7 Security Monitoring

How We Your Privacy We protect

A brief overview of the measures we take to protect your information at aet365

Encrypted Data Storage
At aet365, all your personal information is stored on servers secured with AES-256 encryption. No unauthorized party can access this data.
Identity verification security
Two-factor verification is used at login and during transactions. Any unauthorized attempt to access your account is detected immediately.
Payment data security
Whether you use Mobile Banking, Nagad, Rocket, or USDT, your financial data is fully protected in compliance with PCI-DSS standards.
Data sharing prohibited
aet365 never sells your personal information or shares it with third parties without your consent. If disclosure is ever required by law, you will be notified in advance.
Cookie Controls
We only use essential cookies. For marketing or analytics cookies, your consent is obtained first and can be withdrawn at any time.
Right to erasure
You may request deletion of your account and all associated data at any time. We commit to permanently deleting all data within 30 days.

1. Introduction & Scope

Aet365 places the highest value on its members' privacy. This Privacy Policy explains what information is collected when you use the aet365 platform, why it is collected, how it is used, and how it is kept secure.

This policy applies to the aet365 website, mobile app, and all associated services. By using our platform, you are considered to have accepted this Privacy Policy. Please read this page carefully before registering.

Our Commitment: Your personal information will never be sold or shared with any third party without your consent.

If aet365 makes any significant changes to this Privacy Policy, you will be notified by email or through a platform notice. Please keep your registered email address active.

2. Information We Collect

Aet365 collects the following types of information in order to provide its services:

Type of data Example Reason for collection
Personal identity Name, date of birth, national ID number Identity verification & age confirmation
Contact information Mobile number, email address Account Security & Communication
Financial Information Mobile Banking/Nagad number, transaction history Payment processing
Device information IP address, browser, and operating system Security monitoring
Usage data Gaming history, login times, and session data Service improvement & personalization

The above information is used solely for service delivery, security assurance, and compliance with legal obligations. aet365 never collects more data than is necessary.

3. How We Use Your Information

Aet365 uses your information for the following specific purposes:

  • For account creation, management, and identity verification
  • For processing deposits, withdrawals, and other financial transactions
  • For providing customer service and technical support
  • For security monitoring to prevent fraud and money laundering
  • To send you relevant bonus and promotional offers (subject to your consent)
  • For improving platform services and developing new features
  • To fulfill legal obligations and meet regulatory requirements
  • For analyzing gaming behavior to ensure responsible gaming

Your data will never be sold to advertisers or third parties. You can opt out of aet365 marketing messages at any time.

4. Information Sharing & Third Parties

Aet365 may share your information with third parties only in the following limited circumstances:

  • Payment provider: Mobile Banking, Nagad, Rocket, and crypto payment gateways — only the data necessary to complete transactions
  • KYC Verification Service: Licensed service provider for identity verification and age confirmation
  • Law Enforcement: Data may be disclosed to authorities in response to government orders or legal requirements
  • Cloud Services: Certified cloud provider for secure data storage

In all of the above cases, the relevant third parties are contractually bound to uphold aet365's privacy standards. The scope of your data usage is strictly limited and clearly defined.

5. Cookies & Tracking Technologies

The aet365 website and app use various types of cookies. Cookies are small data files stored on your device that help improve your browsing experience.

  • Essential Cookies: Maintaining login sessions, security tokens — the site will not function properly without these
  • Functional Cookies: To remember your preferred language and settings
  • Analytics cookies: To understand which pages are used most — fully anonymised data
  • Marketing cookies: To show relevant offers — only with your consent

Cookies can be controlled or deleted at any time through your browser settings. However, disabling essential cookies may cause some site features to stop working.

6. Data Storage & Retention

Aet365 does not retain your data longer than necessary. Our data retention policy is outlined below:

  • All profile and transaction data is retained for the duration of your active account
  • Following account closure, certain data may be retained for up to 5 years to meet legal obligations
  • Marketing data is deleted as soon as consent is withdrawn
  • Failed login attempts and security logs are retained for a maximum of 90 days

Upon receiving a data deletion request, aet365 will action it within 30 days, unless certain data is legally required to be retained.

7. Your Rights

As an aet365 member, you have the following rights regarding your personal information:

Right to access data

You may request a copy of all data we hold about you at any time.

Right to rectification

You may request corrections to any inaccurate or incomplete information.

Right to erasure

You may request permanent deletion of all your data after your account is closed.

Right to object to processing

You may object to and opt out of the use of your data for marketing or analytics purposes.

Right to data portability

You may request a download of your data in a standard portable format.

To exercise any of these rights, please contact our support team. We will respond to all requests within 30 days.

8. Protection of Minors' Data

Aet365 is strictly for users aged 18 and above. We do not collect any information from individuals under 18, and account registration by minors is strictly prohibited.

Age is verified at registration, and ID documents may be requested in cases of doubt. If we become aware that a minor has created an account, that account and all associated data will be deleted immediately.

If a parent suspects their child is using aet365, please contact support immediately. We will take prompt action.

9. International Data Transfers

Aet365 uses secure servers located in multiple regions around the world, which means your data may be stored on servers outside Bangladesh. Regardless of where your data is held, our privacy standards remain the same.

Maximum encryption is applied during all data transfers, and all servers comply with international data security standards. Our cloud partners are ISO 27001 certified and undergo regular security audits.

10. Contact & Complaints

For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated privacy team. We provide 24/7 support.

  • Instant support is available via live chat
  • Complaints submitted by email will receive a response within 48 hours
  • Data deletion requests will be fulfilled within 30 days
  • Members will be notified of any data breach within 72 hours

Support email: [email protected] — Your privacy is our responsibility.

About Privacy Common questions

Here are answers to the questions our members ask most about the aet365 Privacy Policy.

No, aet365 never sells your personal data. Limited information is shared with contracted partners only for specific purposes such as payment processing and identity verification — but never sold.

All data is retained while your account is active. After account closure, certain data may be kept for up to 5 years to comply with legal requirements. Marketing data is deleted as soon as consent is withdrawn.

Contact our support team via live chat or email. Correction requests are typically processed within 7 business days, and deletion requests within 30 days.

Yes, but only with your consent. During registration, you can choose what types of notifications you wish to receive. You can opt out at any time through your account settings or by contacting support.

Yes, completely secure. For any payment method — Mobile Banking, Nagad, Rocket, or USDT — your financial data is protected with AES-256 encryption in compliance with PCI-DSS standards. Card numbers and passwords are never stored directly.
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Your privacy is our top priority at aet365. Join our secure platform and enjoy the best gaming experience.

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